Refund & Return Policy

Last Updated: July 2026

At Taza Tech, customer satisfaction is our priority. We make every effort to ensure that our customers receive genuine, quality computer products, laptops, electronics, and accessories in perfect condition. This Refund & Return Policy explains the terms and conditions for returning products and receiving refunds for purchases made through https://tazatech.in/.

1. Return Policy

Customers can request a return for eligible products under the following conditions:

  • Product received is damaged or defective.
  • Wrong product has been delivered.
  • Product received is different from the description or specifications mentioned on our website.
  • Product has a manufacturing defect covered under warranty.

Return requests must be raised within 7 days of delivery unless a different return period is mentioned on the product page.

2. Return Eligibility

To be eligible for a return:

  • The product must be unused and in its original condition.
  • All original packaging, accessories, manuals, warranty cards, and invoices must be available.
  • Product serial numbers, labels, and tags should remain intact.
  • The customer must provide valid proof of purchase.

Products that are damaged due to misuse, accidental damage, liquid damage, or improper handling by the customer will not be accepted for return.

3. Non-Returnable Products

The following items may not be eligible for return:

  • Products damaged due to customer negligence.
  • Items missing original packaging, accessories, or components.
  • Products with physical damage after delivery.
  • Software, activation keys, licenses, or digital products (if applicable).
  • Products that have been modified, repaired, or opened by unauthorized persons.

4. Return Process

To initiate a return:

  1. Contact Taza Tech customer support within the eligible return period.
  2. Provide your order details along with images/videos of the product if required.
  3. Our team will verify the request.
  4. Once approved, we will guide you through the return process.

Customers may be required to safely pack the product before returning it.

5. Refund Process

After receiving and inspecting the returned product:

  • If the return is approved, the refund will be initiated.
  • Refunds will be processed within 7-10 business days after approval.
  • The refund will be credited to the original payment method used during purchase.

For payments made through Cashfree Payment Gateway, refunds will be processed through the same payment channel.

6. Shipping Charges

  • Shipping charges are generally non-refundable unless the product received was damaged, defective, or incorrect.
  • In case of approved returns due to our error, return shipping charges may be handled by Taza Tech.

7. Replacement Policy

Eligible products may be replaced instead of refunded in cases such as:

  • Wrong product delivery.
  • Manufacturing defects.
  • Transit damage.

Replacement depends on product availability and verification.

8. Warranty & Service Support

Many computer products and electronics sold by Taza Tech come with manufacturer warranty coverage. Customers should contact the manufacturer or Taza Tech support team for warranty-related assistance.

Warranty does not cover:

  • Physical damage
  • Liquid damage
  • Damage caused by misuse
  • Unauthorized repairs or modifications

9. Contact Us

For return, refund, or warranty-related queries, contact us:

Taza Tech
Owner: Manish Puri

Email: nikkisingh238727383@gmail.com
Phone: +91 7024258073

Address:
Ward No. 14, Manpura,
PO: Manpura, DIST: Mandsaur,
Madhya Pradesh – 458389, India

Taza Tech reserves the right to update or modify this Refund & Return Policy at any time. Customers are advised to review this policy periodically for any changes.