Cancellation Policy

Last Updated: July 2026

At Taza Tech, we understand that sometimes customers may need to cancel their orders. This Cancellation Policy explains the terms and conditions for cancelling orders placed through our website https://tazatech.in/.

Please read this policy carefully before placing an order.

1. Order Cancellation Request

Customers can request cancellation of their order before the product has been shipped.

  • Cancellation requests should be submitted as soon as possible after placing the order.
  • Once the order has been shipped, cancellation may not be possible.
  • Orders marked as delivered cannot be cancelled.

To request cancellation, customers must contact Taza Tech customer support with their order details.

2. Cancellation by Customer

An order can be cancelled by the customer in the following situations:

  • The order has not been shipped yet.
  • The product is no longer required.
  • Incorrect product or quantity was ordered.

Once the cancellation request is approved, the payment refund will be processed according to our Refund Policy.

3. Cancellation After Shipment

Once an order has been dispatched:

  • Cancellation requests may not be accepted.
  • Customers may need to receive the product first and then request a return according to our Return & Refund Policy.
  • Return eligibility will depend on the product category and condition.

4. Cancellation by Taza Tech

Taza Tech reserves the right to cancel an order due to reasons including:

  • Product availability issues.
  • Incorrect product pricing or information due to technical errors.
  • Payment verification issues.
  • Suspicious or fraudulent transactions.
  • Delivery limitations in certain locations.
  • Any other unavoidable circumstances.

If an order is cancelled by Taza Tech, the customer will receive a full refund of the paid amount.

5. Refund After Cancellation

For approved cancellations:

  • Refunds will be initiated within 7-10 business days.
  • Refunds will be processed to the original payment method used during purchase.
  • For payments made through Cashfree Payment Gateway, refunds will be processed through the same payment channel.

The actual refund time may vary depending on the customer’s bank, card provider, or payment service provider.

6. Cancellation Charges

  • No cancellation charges will be applied if the order is cancelled before shipment approval.
  • If an order has already been shipped, applicable shipping or handling charges may not be refundable.

7. How to Request Cancellation

To cancel your order, please contact us with:

  • Order Number
  • Customer Name
  • Registered Email Address
  • Phone Number
  • Reason for Cancellation

8. Contact Us

For order cancellation requests, contact:

Taza Tech
Owner: Manish Puri

Email: nikkisingh238727383@gmail.com
Phone: +91 7024258073

Address:
Ward No. 14, Manpura,
PO: Manpura, DIST: Mandsaur,
Madhya Pradesh – 458389, India

Taza Tech reserves the right to modify or update this Cancellation Policy at any time without prior notice. Customers are advised to review this policy periodically.

Thank you for choosing Taza Tech.